Please watch this video, which takes a humorous look at how Pharmacy Benefit Managers (PBMs), who are hired by health plan sponsors to manage prescription drug benefits, have inserted themselves unnecessarily into the relationship between pharmacies and patients through a variety of questionable business practices. For more information, please visit www.whorunsmydrugplan.com.

This video takes a humorous look at one of the more frustrating aspects of the services provided by PBMs, their mail order pharmacies. Phil MyPockets appears once again as he frustrates a patient who is experiencing all sorts of problems getting her prescription drugs delivered.